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Terms and Disclaimer

See terms and conditions for:

Tickets

  • Tickets will only be refunded if the event is cancelled by Northampton Borough Council and as long as the ticket is returned within 28 days of the due concert date. Any additional fees are not refundable under any circumstances.
  • Maximum 8 tickets per customer.
  • Duplicate tickets cannot be issued under any circumstances.
  • Tickets not for resale above face value.
  • Children aged 5 and under do not require a ticket. No proof of age is required.
  • Disabled customers can receive one free ticket for a carer - separate terms and conditions apply

The event

  • Seating is not provided in the arena - folding chairs are permitted. The front central section of the arena we ask that patrons use picnic rugs only, so as not to obscure the view of those further back. A standing area has been designated directly in front of the stage, seating brought into the venue will not be allowed in this area.
  • Umbrellas of any size, tables, glass bottles, cans, non-plastic containers and non-plastic cutlery and crockery are not permitted. 
  • You are allowed to bring no more than 1 litre soft or alcoholic drink per person. Spirits are not allowed. No glass bottles or cans please.
  • Naked flames including fireworks, candles in containers, BBQs and sparklers are strictly prohibited.
  • Smoking cigarettes is permitted but please be considerate of others.
  • Laser pens/pointers, flags, banners, poles, parasols, gazebos, tents and dogs (apart from registered assistance dogs) are not permitted.
  • Northampton Borough Council reserves the right to search all persons and all personal property and to prohibit any other items considered to be a potential hazard.
  • Photographic equipment with detachable lenses, tripods and audio visual or video equipment are not permitted in the arena.
  • No access to children under 16 unless accompanied by a parent/guardian (18 or over). Children must be supervised at a maximum ratio of 1 adult to 8 children. Northampton Borough Council may refuse entry without valid proof of age.
  • Northampton Borough Council will not be responsible for damage or injury caused or that caused by third parties or for loss of personal property on site or left in vehicles.
  • Any person who fails or refuses to comply with instructions from any steward or other persons acting for Northampton Borough Council may be removed from the venue and surrounding land.
  • Northampton Borough Council reserves the right to refuse admission. No person considered drunk or under the influence of drugs will be admitted.
  • Ticket holders consent to recording, filming, CCTV and photography that may be used for promotional purposes, by artists as a live product, the promoter for promotional purposes or for security purposes.
  • The purchase and use of this ticket shall constitute an acceptance of these conditions by the purchaser and holder.
  • Northampton Borough Council reserves the right to change these terms and conditions at any time

The website

  • All material on this website, including text and graphics, is copyright Northampton Borough Council unless otherwise stated.
  • The text and graphic content of this web site may be used, printed and distributed ONLY under the following conditions:
    • The content of the site is used for non-commercial purposes only
    • Copyright information is displayed (© Copyright 2015 Alive @ Delapre)
    • The content is not modified
  • Northampton Borough Council does not endorse any external linked sites and is not responsible for their content.
  • While every care has been taken in the compilation of this information, Northampton Borough Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages.
  • By using this site you consent to our use of cookies. We use cookies to monitor and improve our online services by collecting information about your visit to www.aliveatdelapre.co.uk. None of the information gathered contains personal data and cannot be traced back to an individual.